Banfield Pet Hospital at 1031 Beaver Creek Commons Drive #220 in Apex, North Carolina

Customer Reviews about Banfield Pet Hospital

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  The staff shredded my original forms for claiming the insurance. I told the front desk that I wanted to mail the paper and at that time the system was down so they had to hold my paper and would call when it's ready. More than a week didn't hear anything, so I went there and the other front desk staff had no clue where my forms were, instead they said that it was faxed already and usually the paper would be shredded. My husband also called to talk to the vet at this Apex location, but never returned his call. I also went to other Banfield locations and like the other reviewer said: it is a factory, not pet hospital. Some of the vet assistants were okay, but others didn't know how to handle and treat the pet. My dog was traumatized and now he hates going to vet offices even pet stores. The incentive of Banfield is the Wellness Plan, but for sure I would break the contract because is not worth it for my dog and I will find another vet office that has more attentive, caring & personable staff.
  December 18, 2016

  by Elika Rosilawati

Opening hours Closed now

Today: 09:00 am — 07:00 pm

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About Banfield Pet Hospital in Apex